Legal
Privacy Policy
Last updated: July 2026
Comply North (“we”, “us”) helps Canadian Money Services Businesses with compliance. This policy explains how we handle the information you share with us, and how we comply with Canada’s federal privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA).
We handle all personal information in accordance with PIPEDA and its ten fair information principles, including accountability, consent, limiting collection and use, accuracy, safeguards, openness, and individual access.
Information we collect
When you contact us through our website, we collect the details you provide, such as your name, company, email, phone number, the services you’re interested in, and your message. We use a third-party form provider to deliver these submissions to our inbox.
How we use it
- To respond to your enquiry and provide recommendations and proposals.
- To deliver the compliance services you engage us for.
- To communicate with you about your engagement.
How we share it
We do not sell your personal information. We only share it where necessary to deliver our services (for example, with regulators or banking partners at your direction) or where required by law.
Data retention & security
We retain your information only as long as needed to provide our services and meet legal and regulatory obligations, and we take reasonable measures to protect it.
Consent
By contacting us and submitting your information, you consent to our collecting and using it for the purposes described above. You may withdraw your consent at any time, subject to legal or contractual restrictions, by emailing us.
Your rights under PIPEDA
Under PIPEDA you have the right to access the personal information we hold about you, to ask us to correct it if it is inaccurate, and to withdraw consent. To exercise any of these rights, email us at compliance@complynorth.com and we will respond within a reasonable time.
If you have a privacy concern we cannot resolve, you may contact the Office of the Privacy Commissioner of Canada.
Contact
Questions about this policy or our handling of your personal information? Email compliance@complynorth.com.
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